Urgent Treatment Centre, East Riding Community Hospital
East Riding Community Hospital, Swinemoor Lane, Beverley, HU17 0FA. For urgent problems that are not life-threatening.
September 2026
Is this what you found? I'm here now. Time my wait.
Across England, 96% of patients at urgent treatment centres and similar units were dealt with within 4 hours that month.
"Dealt with" means sent home, admitted or transferred, counted from arrival.
What isn't published
There are no monthly published figures for how long patients here wait for the first assessment or to be seen. That is what the timer records.
Arrived by ambulance? See how long ambulances take to arrive and to hand patients over.
Waiting here right now?
Start the timer when you've booked in at reception. Tap when you're assessed, when you're seen and when you leave. Someone who is with the patient can do it. Figures appear once 10 visits have been timed.
Know where you stand
- Standards, not rights. The four-hour A&E standard and the ambulance response times are targets the NHS sets itself. Missing one does not give you a legal claim.
- Complain about your care or your wait. To the hospital or the ambulance service, within 12 months. PALS at the hospital can help first. NHS England: how to complain
- Take it further. If you are not satisfied with the reply, the Parliamentary and Health Service Ombudsman can look at it, free. Parliamentary and Health Service Ombudsman
All your rights, and how to complain
General information, checked in October 2026. It is not legal advice. Follow the links for the official wording.
Kept fair
- Times only. We never ask why you are there, what is wrong or who treated you.
- The sickest go first. Patients are treated in order of need, not arrival, so a long wait for a minor problem can be the system working.
- Good and bad. A quick visit counts exactly as much as a slow one.
- Nothing goes to the hospital. Timing your visit does not tell staff anything or change your place in the queue.