Log a wait

Council home repairs, Hull City Council. Somewhere else?

This does not report a repair. Report it to the council first, then log the wait here. Nothing you enter is passed to the council. If you smell gas, call 0800 111 999.

For people who rent their home from Hull City Council.

Good or bad, every wait counts. A quick wait tells us as much as a slow one.

What kind of repair was it?

Date you reported it

The day you first told the council about it, by phone, online or in person.

How did it end?

Date it was fixed, or you gave up

I gave up, or sorted it out myself.

I'm still waiting. Start my clock. We'll email about once a month to ask if you're still waiting.

Times you chased it up (optional)

Appointments the council missed or cancelled (optional)

How many different people or departments did you have to explain it to? (optional)

Enter 1 if the first person you spoke to dealt with it.

Your email

Only to confirm you're a real person. Never published or passed on.

I agree to this wait being stored and used in combined figures for this council, as set out in the privacy notice. It says that I rent my home from the council, and I can ask for it to be deleted at any time.

Dates and numbers only. We never ask your address, what was wrong or who came out.