How Long Did You Wait?

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Old Fire Station Surgery

The Old Fire-Station, Albert Terrace, Beverley, HU17 8JW. NHS practice code B81051.

Official NHS figures: appointments

August 2026

General consultations: the routine and urgent appointments most people mean by "seeing the doctor". 1,998 of this surgery's 3,878 recorded appointments.

59%
on the day they were booked
England: 48%▲ Better than England
82%
within two weeks of booking
England: 85%▼ Worse than England
5%
more than four weeks after booking
England: 4%● About the same as England
Same day
59%
Next day
7%
2 to 7 days
10%
8 to 14 days
7%
15 to 21 days
9%
22 to 28 days
4%
Over 28 days
5%
MonthSame dayWithin two weeksOver four weeksConsultations
August 202659%82%5%1,998
July 202659%82%5%2,513
June 202663%88%5%2,394

Every appointment, including clinics and reviews

  • 43% same day (England 45%)
  • 75% within two weeks (England 82%)
  • 9% over four weeks (England 6%)

Many of these are booked ahead on purpose, such as vaccination clinics and medication reviews, so a longer gap is not always a wait.

The clock starts when the booking is made, so time spent trying to get through is not included. Each surgery chooses how to label its own appointments, which affects comparisons between surgeries.

Official NHS figures: phones

August 2026

How long callers waited before their call was answered. 5,458 calls answered.

77%
answered within two minutes
England: 62%▲ Better than England
10%
waited more than five minutes
England: 19%▲ Better than England

Calls that never got through

4%
of calls ended while the caller was waiting in the queue
England: 10%▲ Better than England
296
calls ended in the queue that month
52 after waiting more than two minutes
  • 8,082 calls came in
  • 24% ended during the recorded message, before joining the queue (England 25%)
  • 5% asked for a call back instead of waiting (England 7%)

The answered-call figures count only calls that were answered. A call can end in the queue because the caller gave up, was cut off or got through another way. A call that ends during the recorded message may have been dealt with by the message itself, for example opening hours.

What patients report

No waits logged yet

Figures appear here once 10 people have logged a wait in the last 90 days. Official figures start the clock when a booking is made. Ours starts the first time you pick up the phone.

Log your wait here

In the waiting room

Sat waiting right now?

Tap "I'm here" when you sit down and stop the timer when you're called in. Figures appear once 10 visits have been timed. Nobody publishes how long patients sit in the waiting room.

I'm here. Time my wait.

Compare all HU surgeries