How Long Did You Wait?
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Humberside Police

Covers Hull, the East Riding of Yorkshire, North Lincolnshire and North East Lincolnshire.

Official figures: answering calls

999 calls, September 2026

92%
answered within 10 seconds
National target: 90%
7.3s
average time to answer
13,800 calls
1%
took a minute or longer
139 calls

Across all 44 UK forces together, 89% of 999 calls were answered within 10 seconds that month. The figures are recorded by BT, which connects 999 calls to each force.

Month999 callsWithin 10 secondsA minute or longer
September 202613,80092%139
August 202616,28592%245
July 202617,24188%240
June 202615,28389%97
May 202615,40990%96
April 202613,63491%97

101 and other non-emergency calls, July 2026

  • 35,910 calls received
  • 2 seconds typical time to answer

This is the latest month with a published answer time for this force. Forces set up their 101 lines differently, for example with a switchboard or a menu that answers first, so a quick answer does not always mean the call was dealt with quickly.

What isn't published

There are no published figures for how long it takes an officer to get in touch after a report, to attend, or to give an update. That is what people can log here.

What people report

1 wait logged so far

Figures appear here once 10 people have logged a wait in the last 90 days. You can log the wait for first contact, for an officer to attend, for a statement or for an update. You can also say whether you were told an officer would attend.

Log your wait here

Kept fair

  • No case details. We record what you were waiting for and two dates. Nothing about what happened, suspects, victims or evidence.
  • No officers named. Figures are for the force and the postcode area, never an individual.
  • Non-emergency only. This is for waits after a report, not for calls where someone is in danger.
  • Nothing goes to the police. Logging a wait here does not report a crime or chase one up.