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Log a wait

Adult social care, City of York Council. Somewhere else?

This does not ask the council for anything. Ask City of York Council's adult social care team first, then log the wait here. Nothing you enter is passed to the council. If someone is at risk of harm, call the council's adult social care number now, or 999 in an emergency.

For people waiting for care themselves, and for relatives and carers.

Good or bad, every wait counts. A quick wait tells us as much as a slow one.

What were you waiting for?

Date you asked the council

The day you, a relative, a doctor or the hospital first asked. Your best estimate is fine.

How did it end?

Date it happened, or you gave up

I gave up, or we arranged and paid for it ourselves.

I'm still waiting. Start my clock. We'll email about once a month to ask if you're still waiting.

Times you chased it up (optional)

Enter 0 if you reported it once and left it.

How many different people or departments did you have to explain it to? (optional)

Enter 1 if the first person you spoke to dealt with it.

Your postcode area (optional)

The first part only, such as HU5. It lets us show waits by area.

Your email

To confirm your wait and send you your record. If you're still waiting, we also email about once a month to ask. Deleted once your wait is finished. Never published or passed on.

I agree to this wait being stored and used in combined figures for this council, as set out in the privacy notice. It says that I, or someone I look after, may need care and support, and I can ask for it to be deleted at any time.

This is a true account of my own experience, or of someone I was with or caring for, to the best of my memory.

Dates and numbers only. We never ask who needs care, what their condition is or where they live.