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Log a wait

North Yorkshire Police. Somewhere else?

In an emergency call 999. This form is for waits that are over or still running. Nothing you enter here is passed to the police.

This form is for the days and weeks spent waiting to hear back. Called 999 or 101 and want to log how long officers took to arrive? Log that here.

Good or bad, every wait counts. A quick wait tells us as much as a slow one.

What were you waiting for?

Date you reported it

The day you first contacted the police about this, by phone, online or in person.

How did it end?

Date it happened, or you gave up

I gave up waiting.

I'm still waiting. Start my clock. We'll email about once a month to ask if you're still waiting.

Times you chased it up (optional)

Longest time on hold to 101, in minutes (optional)

How many different people or departments did you have to explain it to? (optional)

Enter 1 if the first person you spoke to dealt with it.

Were you told an officer would attend? (optional)

The police do not attend every report. This shows whether they did what they said they would.

Postcode area it relates to (optional)

The first part only, such as HU5. It lets us show waits by area.

Your email

To confirm your wait and send you your record. If you're still waiting, we also email about once a month to ask. Deleted once your wait is finished. Never published or passed on.

I agree to this wait being stored and used in combined figures for this police force, as set out in the privacy notice. It says that I contacted the police, and I can ask for it to be deleted at any time.

This is a true account of my own experience, or of someone I was with or caring for, to the best of my memory.

Dates and numbers only. We never ask what happened, who was involved or which officer you dealt with.