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Ashby Turn Primary Care Partners
Ashby the Link, Scunthorpe, DN16 2UT. NHS practice code B81045. CQC: Good May 2016
August 2026
General consultations: the routine and urgent appointments most people mean by "seeing the doctor". 2,612 of this surgery's 7,681 recorded appointments.
| Month | Same day | Within two weeks | Over four weeks | Consultations |
|---|---|---|---|---|
| August 2026 | 59% | 87% | 1% | 2,612 |
| July 2026 | 60% | 85% | 1% | 2,698 |
| June 2026 | 59% | 86% | 3% | 2,911 |
Is this how long you waited? Log your wait
Consultations within two weeks of booking, month by month
Whether it is getting better or worse appears once there is a full year to compare.
- Ashby Turn Primary Care Partners
- England
The scale starts at 70%, not 0, so that changes can be seen. They look bigger than they would on a full scale.
Every appointment, including clinics and reviews
- 41% same day (England 45%)
- 78% within two weeks (England 82%)
- 7% over four weeks (England 6%)
Many of these are booked ahead on purpose, such as vaccination clinics and medication reviews, so a longer gap is not always a wait.
The clock starts when the booking is made, so time spent trying to get through is not included. Each surgery chooses how to label its own appointments, which affects comparisons between surgeries.
August 2026
How long callers waited before their call was answered. 3,560 calls answered.
Calls that never got through
- 5,570 calls came in
- 23% ended during the recorded message, before joining the queue (England 25%)
- 7% asked for a call back instead of waiting (England 7%)
The answered-call figures count only calls that were answered. A call can end in the queue because the caller gave up, was cut off or got through another way. A call that ends during the recorded message may have been dealt with by the message itself, for example opening hours.
No waits logged yet
Figures appear here once 10 people have logged a wait in the last 90 days. Official figures start the clock when a booking is made. Ours starts the first time you pick up the phone.
How CQC rates it
Good overall, inspection published 19 May 2016, 10 years ago.
- SafeGood
- EffectiveGood
- CaringGood
- ResponsiveGood
- Well-ledGood
Ratings are the Care Quality Commission's, from its published directory of 1 October 2026, under the Open Government Licence. A rating stands until the next inspection, so check the date: many are years old. "Responsive" is the question about waiting. CQC data
Sat waiting right now?
Tap "I'm here" when you sit down and stop the timer when you're called in. Figures appear once 10 visits have been timed. Nobody publishes how long patients sit in the waiting room.
How long did your prescription take?
Log how long it took from asking for it to having your medicine. Figures appear once 10 people have logged one. We never ask which medicine, or what it is for.
Ringing the surgery
Nobody has timed a call here yet, or too few to show. The NHS counts the calls a surgery answers; this counts what callers go through: redials, cut-offs and the wait in the queue.
Tap when you get into the queue, if you're cut off, and when you're answered. One question at the end: did you get what you rang for?
No reply yet
Ashby Turn Primary Care Partners has not replied. Every service named on this site can publish a response beside its figures.
Work for Ashby Turn Primary Care Partners? How to reply.
Know where you stand
- No legal maximum wait. There is no law setting how long you can wait for a GP appointment, which is why logged waits matter.
- A complaint answered properly. You have the right to have a complaint about NHS services acknowledged within 3 working days and properly investigated. Handbook to the NHS Constitution
- Complain to the surgery or to the local NHS board that funds it. You can choose either. You have 12 months from when it happened, or from when you found out. NHS England: how to complain
- Take it further. If you are not satisfied with the reply, you can ask the Parliamentary and Health Service Ombudsman to look at it. It is free. Parliamentary and Health Service Ombudsman
All your rights, and how to complain
General information, checked against each source on 13 October 2026. It is not legal advice. Follow the links for the official wording.