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GP surgeries compared in York
Official NHS England figures for August 2026. Appointment figures cover general consultations: the routine and urgent appointments most people mean by "seeing the doctor".
Seen within two weeks
Seen the same day
Calls answered within two minutes
Fewest calls ending in the queue
| # | Surgery | Within two weeks | Same day | Consultations counted | Calls answered within two minutes | Calls that ended in the queue |
|---|---|---|---|---|---|---|
| England | 85% | 48% | 62% | 10% | ||
| 1 | Haxby Group PracticeYO32 | 99% | 50% | 6,508 | ||
| 2 | Priory Medical GroupYO24 | 99% | 72% | 8,626 | 60% | 10% |
| 3 | Front Street SurgeryYO24 | 95% | 76% | 3,385 | 48% | 11% |
| 4 | My Health GroupYO32 | 95% | 74% | 2,555 | 53% | 20% |
| 5 | Unity HealthYO10 | 94% | 34% | 1,022 | 62% | 10% |
| 6 | Elvington Medical PracticeYO41 | 85% | 55% | 2,361 | 45% | 11% |
| 7 | York Medical GroupYO24 | 78% | 27% | 6,374 | 41% | 8% |
| 8 | Jorvik Gillygate PracticeYO1 | 74% | 12% | 3,064 | 47% | 12% |
| 9 | Dalton Terrace SurgeryYO24 | 73% | 31% | 3,484 | 65% | 6% |
| 10 | The Old School Medical PracticeYO23 | 63% | 42% | 1,346 | 76% | 4% |
| 11 | Pocklington Group PracticeYO42 | 39% | 7% | 2,103 | 79% | 6% |
Green is more than two percentage points better than England, red is more than two points worse, and black is about the same. There is no national standard for these measures. A blank cell means no comparable figure was published for that surgery. Surgeries on the same percentage are listed alphabetically.
Not in this table
- Staycity York (Nimbuscare), YO24: no appointment figures were published.
- York GP Extended Access (Nimbuscare), YO24: no appointment figures were published.
How to read this
- The clock starts at booking. Time spent trying to get through, or being told to call back another day, is not in these figures.
- Surgeries label their own appointments. What one surgery records as a general consultation, another may record differently, so small gaps between surgeries mean little.
- A surgery is included when it recorded at least 200 general consultations in the month and they made up at least 15% of its appointments. That rule is ours, not the NHS's.
- Same day is not always better. A surgery that only books on the day scores highly here, even if patients have to call back several mornings running.
- Phone figures cover surgeries whose phone supplier sends data to the NHS. "Answered within two minutes" counts answered calls only. "Ended in the queue" is the share of all incoming calls that ended while the caller was waiting to speak to someone.