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GP surgeries compared in Hull
Official NHS England figures for August 2026. Appointment figures cover general consultations: the routine and urgent appointments most people mean by "seeing the doctor".
Seen within two weeks
Seen the same day
Calls answered within two minutes
Fewest calls ending in the queue
| # | Surgery | Within two weeks | Same day | Consultations counted | Calls answered within two minutes | Calls that ended in the queue |
|---|---|---|---|---|---|---|
| England | 85% | 48% | 62% | 10% | ||
| 1 | Orchard 2000 GroupHU6 | 99% | 89% | 975 | ||
| 2 | Drs Raut and ThoufeeqHU7 | 99% | 97% | 349 | ||
| 3 | St Andrews SurgeryHU3 | 98% | 41% | 994 | 57% | 6% |
| 4 | Haxby Group HullHU7 | 97% | 50% | 6,500 | ||
| 5 | Laurbel SurgeryHU11 | 96% | 82% | 321 | ||
| 6 | Modality Partnership (Hull)HU5 | 96% | 38% | 6,957 | 72% | 6% |
| 7 | The Avenues Medical CentreHU5 | 94% | 61% | 935 | ||
| 8 | Clifton House Medical CentreHU5 | 94% | 77% | 1,454 | ||
| 9 | Hastings Medical CentreHU5 | 91% | 75% | 635 | ||
| 10 | Goodheart SurgeryHU7 | 91% | 32% | 724 | ||
| 11 | The Oaks Medical CentreHU4 | 90% | 60% | 1,760 | 41% | 7% |
| 12 | Kingston Health (Hull)HU3 | 88% | 25% | 2,552 | ||
| 13 | Campus Health CentreHU5 | 88% | 44% | 1,406 | 83% | 7% |
| 14 | The Bridge Group PracticeHU6 | 86% | 45% | 2,898 | 40% | 10% |
| 15 | Marfleet Group PracticeHU9 | 84% | 51% | 2,407 | 54% | 10% |
| 16 | City Health Practice LtdHU9 | 81% | 32% | 1,582 | ||
| 17 | Wolseley Medical CentreHU3 | 81% | 59% | 583 | 37% | 13% |
| 18 | James Alexander Family PracticeHU7 | 75% | 41% | 8,337 | 55% | 8% |
| 19 | Wilberforce SurgeryHU1 | 72% | 47% | 442 | 83% | 6% |
Green is more than two percentage points better than England, red is more than two points worse, and black is about the same. There is no national standard for these measures. A blank cell means no comparable figure was published for that surgery. Surgeries on the same percentage are listed alphabetically.
Not in this table
- Delta Healthcare, HU9: recorded only 130 general consultations in the month, too few to compare fairly. Across all its appointments, 90% took place within two weeks of booking.
- East Park Practice, HU1: no appointment figures were published.
- Hull Family Practice, HU9: labels only 6% of its appointments as general consultations, too few to compare fairly. Across all its appointments, 84% took place within two weeks of booking.
- The Quays Medical Practice, HU1: labels only 8% of its appointments as general consultations, too few to compare fairly. Across all its appointments, 79% took place within two weeks of booking.
- The Sutton Manor Surgery, HU7: labels only 2% of its appointments as general consultations, too few to compare fairly. Across all its appointments, 67% took place within two weeks of booking.
How to read this
- The clock starts at booking. Time spent trying to get through, or being told to call back another day, is not in these figures.
- Surgeries label their own appointments. What one surgery records as a general consultation, another may record differently, so small gaps between surgeries mean little.
- A surgery is included when it recorded at least 200 general consultations in the month and they made up at least 15% of its appointments. That rule is ours, not the NHS's.
- Same day is not always better. A surgery that only books on the day scores highly here, even if patients have to call back several mornings running.
- Phone figures cover surgeries whose phone supplier sends data to the NHS. "Answered within two minutes" counts answered calls only. "Ended in the queue" is the share of all incoming calls that ended while the caller was waiting to speak to someone.